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Bite Club Frequently Asked Questions

Below are a list of commonly asked questions. Please email us at biteclub@apeg.co if you do not find the answer to your query below.


 

Where can I earn points?

You can earn Bite Club points at any of our venues in Australia. These are: Red Spice Road, Red Spice QV, Burma Lane, and Meat Fish Wine.

How many points do I earn when I dine?

When you present your QR Code/membership number, you will earn 2 points for every dollar spent.

What if I forget to present my membership number?

Unfortunately you cannot accrue points after you have dined. Please remember to present your QR code or membership number before paying your bill.

What if I lose my QR code/membership number?

Please contact our friendly reservations team on (03)9603 1666 or email us at biteclub@apeg.co.

Where can I find out how many points I have?

We send out a monthly newsletter to all our members. Your current points balance will be displayed in this newsletter. If you are having trouble finding this newsletter, our friendly reservations team will be able to assist with points balance enquiries. You can also email us at biteclub@apeg.co to find out your point balance at any time.

How do I redeem points for rewards?

To redeem points, please contact us at biteclub@apeg.co

You can view the rewards at apeg.co/biteclub/rewards/

Can I earn points if I host a function?

Yes, please provide your membership number/QR code when finalising the bill on the day.

What happens if there is more than person with a membership on a table?

Only 1 member per table can accrue points.

Can I use my membership with other offers and discounts?

Points can be accrued for total bill after the discount.

When/where can I use my Bite Club special offer?

Any Bite Club drink vouchers/special offers can be used at the participating venue, and are subject to their own individual terms and conditions. Special offers cannot be redeemed with any other discount or offer. Please note we comply with responsible service of alcohol – you may be asked for photo ID.

Is there a limit to how many points I can earn?

You can earn up to 1000 points per visit, including functions.

Can I earn points on pre-purchased events?

Unfortunately, we are unable to offer points accrual on any of our special pre-purchased events.