Bite Club Frequently Asked Questions

Below are a list of commonly asked questions. Please email us at if you do not find the answer to your query below.

You can earn Bite Club points at any of our venues in Australia. These are: Red Spice Road or Burma Lane.

When you present your QR Code/membership number, you will earn 2 points for every dollar spent.

Please remember to present your QR code or membership number before paying your bill. Unfortunately, you cannot accrue points after you have dined.

Please contact our friendly reservations team on (03)9603 1666 or email us at

Please email us at to find out your point balance at any time.

To redeem points, please contact us at You can view the rewards at

Yes, if you are a group of 20 or more, 1,000 points will be automatically added to your membership.

No. Guests must be a member of Bite Club for a minimum of 4 weeks before this offer becomes valid. This is to avoid people simply signing up to receive this offer, and then opting out of Bite Club once their free meal is received; which defeats the purpose of Bite Club. If you choose to unsubscribe from our mailing list, all benefits of Bite Club will become invalid.

Points can be accrued for total bill after the discount.

Any Bite Club drink vouchers/special offers can be used at the articipating venue, and are subject to their own individual terms and conditions. Special offers cannot be redeemed with any other discount or offer. Please note we comply with responsible service of alcohol – you may be asked for photo ID.

You can earn up to 1,000 points per regular dining visit. Groups of 20 or more will have 1,000 points automatically added to their membership, without needing to scan your QR membership code.

Unfortunately, we are unable to offer points accrual on any of our special pre-purchased events.